Shannon has helped families and individuals buy and sell homes across Virginia since 2021. From military relocations and first-time home buyers to sellers and new construction, every client relationship is built on trust, local knowledge, and genuine care. Many of her clients become lifelong friends — and that's what it's all about.
Client Reviews (2021–2025)
Clients Who Recommend Shannon
Certified Military Relocation Professional
"Shannon was super knowledgeable, great communication and professionalism. We couldn't have asked for a better realtor than Shannon! She was absolutely amazing from start to finish, fighting so hard for us and never once giving up, even when things got tough. Her knowledge and dedication truly set her apart. Shannon went above and beyond every step of the way, and we're so grateful to have had her by our side through this process!"
"Our first home - Wow where do we start! While being first time home buyers we relied heavily on our realtor Shannon Russel for so much information. Shannon knowing our budget kept us very updated on any upcoming or current listings we might be interested in. With a list of questions from start to finish Shannon was able to give us a answer for each and every. Touring homes and trying to find one that's fits us best, we finally found one we fell in love with. After talking with Shannon we were able to submit our offer and get this house under contract! As we waited on our loan to come through underwriting Shannon went above all our expected expectations doing absolutely everything she could to ensure this home was ready for us. Very motivated real estate agent we would highly recommend using."
"Shannon Russell is an excellent and wonderful REALTOR® to work with. She was selected to me by my home loan realtor program and I had no worries about her being the best one for the job. She was able to send us as many videos and pictures as we wanted being that we were buying the home living out of state at the time. She was very friendly and always made time to answer any questions we had. She was very helpful and knowledgeable about the areas we wanted to live and helped guide us to find the perfect home for our family. She was more than willing to view any home we seemed interested in and help find some we didn't even know we're available. Even after the home was bought and we moved in she still made herself available to help answer any questions about the area or home. Working with her has been stress free and very easy. I would gladly use her again to help me buy or sell a home in the future."
"A Great and Professional Realtor!!! Everyone needs a great and professional realtor when buying a new home!!! Shannon Russell was all that for me and then some! This is my 1st time purchasing my own home! Needless to say I was quite green and somewhat anxious about the homebuying process! But thankfully Shannon kept me informed about everything she knew about the home buying process and she was always available to calm my fears! Shannon was available for me from way back in January when my homebuying process started and to complicate things more I was in another state! Shannon did all she could to help me find my dream home in Virginia from what I told her I wanted. She was never pushy. She listened to me. She heard my story. And we really worked as a team! When I finally came home to VA in April to house hunt Shannon was right there for me. I felt like she always cleared her schedule for me! So I found my home here in New Kent (where I didn't think I wanted to live! Shannon told me it was nice. But I had to see for myself!). Once I found my home! I loved the area and the model and Shannon supported me on my decision! She kept me as informed as she was, through the building process! She came to the property, took pictures and videos for me, stood on Zoom meetings or tele calls with me on the building process! What didnt Shannon do!!! I am so thankful Shannon stuck with me till the end even to being a support with me at my closing! And she still after I have moved in offers me advice on where to buy furniture and meet potential friends in my neighborhood! Now Shannon is like family to me! I could go on and on! But like I said everyone needs a great and professional and I will add friendly caring realtor who is in it for their client period!!! If you are in the market for a new home, I would recommend Shannon Russel as your realtor for your homebuying needs! I purchased my home on November 17th, 2022!!! Yayyyyyyyyy!!!!!"
"Shannon Russell made sure a "Seller's Market" meant we made money at closing! Middle of a pandemic or not, life happens. I had to sell this condo quick so I could move in with my lovely fiance and blend our families. First, I had to repair and sell a condo in the middle of a pandemic and a housing craze! Finding contractors and getting top dollar on the condo were my priorities, but I knew nothing about that. Shannon Russell did know how to handle it all. In 3 months, she secured contractors, kept them in line and adhering to their schedules, helped me gussy-up the condo, and she had it sold for top dollar in a matter of days (yes, above our asking price and all cash)! I miss that condo, but we LOVE the new home she also helped us get. Thank you Shannon for all your help. What a summer that was!"
Shannon's clients share their experiences across Google (4.8 ★ · 12 reviews), Zillow, and Rate My Agent. Every review reflects the same commitment to service.
Whether you're a military family relocating, a first-time buyer, or selling your home — Shannon is here to make the process smooth and stress-free.
Shannon Russell, REALTOR® | Better Homes and Gardens Real Estate Base Camp · License #0225244820
